Yes, you can add

After your items are collected by our driver, they are taken to one of our branch near to your place and we ensure your items are treated with the utmost care.

Yes, Leather

You can pay using credit or debit card using our secure system

65°C

Absolutely not. Each order is washed separately so no need to worry about that. Your clothes are safe with us!

You will be happy to know that last month we have delivered 98.7% of all standard laundry and dry cleaning within 24 hours.

Everything is very easy! Simply select the required service and choose the dates for the collection & delivery, leaving any instructions for the driver - we'll take care of everything else

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Your safety is very important to us and we would like to offer you the possibility of choosing between bio and non-bio detergent. Just make sure to let us know as soon as possible so we can accommodate it for you.

At this time, we do not offer the option for customers to provide their own laundry detergent, but please let us know if you are allergic to a certain type so we can make sure to avoid it.

Yes, please do. This will ensure everything will be processed as per your requirements. We strongly advise using a separate bag for each type of service you require (laundry, dry cleaning, ironing, etc).

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Your clothes are in safe hands and cases of missing items are extremely rare – but we understand it’s a natural point of concern.

We have strict procedures to follow if our customers are missing items. In this unlikely event, we will carry out a full investigation to find out what happened. Please email customercare@odc.com to report the issue, with further details and pictures of the item, if available. Please note that we’d require customers to get in notify us within one week from the delivery date.

At the end of the investigation, if we aren’t able to locate your items, we’ll reimburse you in accordance with our compensation policy. Please refer to the T&Cs for more details.

Please look at our reasonable prices on our website, odd

Yes, we have a £20 minimum order requirement.

Common changes, like fits, vary substantially in terms of how long they take to complete. Again, it all relies on the fabric or garment's design, the amount of work required, and the level of difficulty the alteration requires.

On the other hand, odc alterations usually take 1 to 2 days to complete basic alterations. More difficult alterations, on the other hand, can take anywhere from 2 to 3 weeks. It's best to get your clothing repaired as soon as possible before you need it, so you and the tailor get plenty of time to get the job done correctly.

Women's, men's, and children's fittings are all different. It all depends on the garment's level of complexity, the type of fabric used, and the amount of time it takes to complete the project. An initial fitting usually takes 45 to 60 minutes, while other consultations can span an hour or more. Also, at least two appointments for wedding dress modifications and fittings are customary.

Ensure that you will be available during the pickup window. If you're picking up from the concierge, portal, or reception, ensure your dirty clothes are ready during the pickup time slot.

We professionally use stain removal products at our laundromat. While we cannot ensure that all stains will be removed, we will always do our best to correct your items in perfect condition.

Please look at our reasonable prices on our website, odc or via our mobile apps.